7bet bdt Privacy Policy — Your Information Is Protected

Introduction and Scope

7bet bdt is an online gaming and betting platform operated for users in Bangladesh. This Privacy Policy ("Policy") describes what information we collect when you use our website, mobile application or related services ("Platform"), why we collect it, how it is used, and what measures we take to protect your information.

By creating an account on the Platform or using any of its services, you are considered to have accepted the terms of this Policy. If you do not agree with any part of this Policy, please stop using the Platform. This Privacy Policy is consistent with and complementary to our Terms and Conditions.

This Policy applies only to the 7bet bdt Platform. Third-party websites or services are governed by their own privacy policies.

What Information We Collect

Various types of information are collected during registration, login and use of 7bet bdt. This information falls into two main categories: information you provide directly, and information collected automatically.

1.1 Information You Provide

Full name and date of birth
Mobile number and email address
Password (stored in encrypted form)
National ID card or passport details for identity verification
Payment method details for deposits and withdrawals (bKash, Nagad, Rocket, Upay)
Information provided via support chat or email

1.2 Automatically Collected Information

IP address and device type
Browser type and version
Operating system
Time spent on the Platform and list of pages visited
Login time and date records
Cookies and session tokens
Betting and gaming activity logs

Purpose of Data Use

Collected information is used only for specific and legitimate purposes. 7bet bdt does not use your personal information unnecessarily or sell it to third parties under any circumstances.

3.1 Account Management and Verification

Your information is used to create your account, verify your identity (KYC), recover your password and ensure account security. This information is especially important for age verification, as 7bet bdt provides services only to persons aged 21 and above.

3.2 Payment Processing

Your information is used to process payment transactions for deposits and withdrawals and to maintain a transaction history. These records are essential for ensuring transparency in financial activity.

3.3 Service Improvement

Data about user behaviour is used to identify technical issues on the Platform, analyse the user experience and develop new features.

3.4 Customer Support

Your account information and communication history are used when providing assistance via 24/7 live chat and email, so that fast and effective resolutions can be given.

3.5 Fraud Prevention and Security

Information is used in security analysis to detect suspicious transactions, attempts to create multiple accounts and misuse of the Platform. This is necessary to protect all users.

Data Storage and Security

7bet bdt treats the security of your personal information as its highest priority. We follow industry-standard technologies and processes to protect your data.

4.1 Encryption

All data transmitted on the Platform is protected by SSL (Secure Socket Layer) encryption. Passwords and financial information are stored using advanced hashing algorithms.

4.2 Access Control

Only staff members who require it for their work can access your personal information. All staff are bound by strict confidentiality agreements.

4.3 Retention Period

Information is retained for as long as your account remains active. Even after an account is closed, financial records and identity verification data are kept for the period required by applicable legal obligations.

4.4 Data Breach Response

In the event of a data breach, we will notify affected users as quickly as possible and take the necessary steps to limit any harm.

Sharing Information with Third Parties

7bet bdt does not sell, rent or exchange your personal information to third parties for commercial purposes. However, in certain circumstances some information may be shared with trusted partners.

5.1 Payment Processors

The minimum information necessary to complete transactions is shared with mobile financial service providers such as bKash, Nagad, Rocket and Upay in order to process deposit and withdrawal transactions.

5.2 Technology and Service Providers

Trusted third-party technologies may be used for server operations, security analysis and customer support software. These parties operate under strict confidentiality agreements and may not use your information for their own purposes.

5.3 Legal Requirements

Information may be disclosed as a legal obligation in order to comply with valid directions from government or law enforcement authorities, or where applicable in connection with investigations into fraud, money laundering or other unlawful activity.

Outside the circumstances described above, your information will never be shared with third parties — this is 7bet bdt's commitment.

Cookies and Tracking Technologies

7bet bdt uses cookies and similar technologies for the smooth operation of the Platform. Cookies are small text files stored on your device.

Essential Cookies

These cookies are essential for maintaining login sessions and the basic functionality of the Platform. Without them the Platform will not work properly.

Functional Cookies

These cookies are used to save your language preferences, gaming settings and personalised experience.

Analytics Cookies

These cookies help analyse usage patterns on the Platform and improve service quality. The data collected is anonymous and aggregated.

You can control cookies by changing your browser settings. However, disabling certain essential cookies may limit Platform functionality.

Your Data Rights

You have certain fundamental rights over your personal information. 7bet bdt respects these rights and supports you in exercising them. You can learn more about who we are and what we do on our About Us page.

Right to Access

You may ask at any time what information we hold about you.

Right to Rectification

You have the option to request correction of inaccurate or outdated information.

Right to Erasure

In certain circumstances you may request deletion of your personal information, though some data may need to be retained due to legal obligations.

Right to Object to Processing

You have the option to object to your information being processed for specific purposes.

Right to Data Portability

You have the option to request your information in a structured, readable format.

Right to Restrict Processing

If there is a dispute over any matter, you may request that processing of your data be temporarily suspended.

To exercise any of the rights above, contact our support team via live chat or email. We provide assistance in both Bengali and English. For information on responsible gaming, please visit our Responsible Gaming page.

Protection of Minors' Data

7bet bdt strictly does not permit persons under 21 years of age to use the Platform (21+ only). Age is verified at the time of registration and no information from minors is collected or stored.

If we become aware, or are informed, that a minor's information is present in our systems, we will immediately close that account and delete the relevant data.

Data Transfer and Storage Location

7bet bdt's servers may be located in various countries. Even when your information is transferred across borders, we ensure it remains protected in accordance with the standards of this Privacy Policy.

We assess whether the countries to which your information may be transferred apply data protection standards equivalent to or higher than those in Bangladesh, and we ensure the necessary contractual safeguards are in place.

Policy Changes and Updates

7bet bdt reserves the right to update this Privacy Policy as needed. In the event of significant changes, a notice will be posted on the Platform and registered email addresses or mobile numbers will be notified.

Last Updated: The current version of this Privacy Policy came into effect in 2025. Continued use of the Platform after a policy change is considered acceptance of the updated policy.

Answers to any questions about policy changes can be found on our FAQ page or by asking our support team directly.

Privacy Contact

If you have any questions, concerns or requests regarding this Privacy Policy, please contact our dedicated support team.

Live Chat Support

Contact us 24 hours a day, 7 days a week through the Platform's live chat option. Support is available in both Bengali and English.

Email Contact

Send any formal privacy-related requests to: [email protected]

We generally respond as quickly as possible to all enquiries. Identity verification may be required for requests to access or delete data.